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Frequently asked questions
Can I return an item purchased with Klarna?
Yes. Klarna purchases may be returned within 14 days of delivery, as long as the item is unused, unopened, and in its original condition.
How long do Klarna refunds take?
Once your return is received and inspected, refunds are processed within 14 business days and applied back to your Klarna payment plan.
Do you offer exchanges or store credit for Klarna orders?
No. Exchanges, store credit, and restocking fees do not apply to Klarna purchases.
Are all orders returnable?
No. Only orders paid through Klarna are eligible for returns. All other purchases are final sale.
